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OVER 2 DECADES OF
EXPERIENCE, DESIGN
& PRODUCT LEADERSHIP
Collaborated
OVER 2 DECADES OF
OVER 2 DECADES OF
with brands like
EXPERIENCE, DESIGN
EXPERIENCE, DESIGN
nike, Apple,porsche
& PRODUCT LEADERSHIP
& PRODUCT LEADERSHIP
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Work
experience
Head of Product Design
Staysure / london, UK
2023—2024
Creative Director
bizzabo / new york, usa
2022—2023
Head of Design
direct line group / london, UK
2013—2022
Head of Design
Three / maidenhead, uk
2009—2013
Additional
experience
Design Director
marvellous / london, UK
Senior Designer
differentis / guildford, uk
Principal Consultant
COMPUTER SCIENCES CORPORATION / london, UK
Design Lead
FLG 21 / LEEDS/LONDON, UK
Designer
PROPAGANDA / LEEDS, UK
some might say
"Straight forward creative brilliance. Rich gets people and the power of ideas, leading with purpose and executing with care. Versatile, reliable and not afraid to roll his sleeves up".
Ash Roots
Ex CDO, BT / DLG / Three / Currys / Exeter Uni
"Richard is a talented leader. He has all the qualities of a creative thinker, designer and writer combined with a collaborative working style. He excels at sponsoring professional development and supporting others. His strong personal values are matched by his clear leadership behaviours. A natural orator and storyteller, Richard captivates audiences with wit and charm, making him a pleasure to work with".
Martin Girdlestone
Director of Digital & Experience, Staysure
"Rich easily makes the top 3 list of people who've influenced me in my career. He opened my eyes to a completely different way of thinking and solving problems. I can't emphasise enough how valuable that was."
Stu Bailey
Chief Product Officer, Paddle
"Richard is truly one of the most talented design leaders I’ve ever worked with. He has a natural ability to simplify complex problems, leading and nurturing large teams to solve them and at the same time deliver exceptional outcomes. On top of his design skills, Richard is a great speaker and communicator who knows how to engage any audience. He brings a fun, down to earth, and positive energy, making him a joy to work with. His creativity and leadership inspire everyone around him."
Rob Savage
Head of Product Management, YuLife
“Richard empowered our team to invigorate life into our still-new brand, creating space for continued exploration and evolution while also ensuring we implemented the full extent of elements we had available. He helped us push further at a time where we could have stagnated, fostering a culture of continued growth and improvement. He is a thoughtful, collaborative leader who has left a lasting legacy on our team.”
Lauren Mccullough
VP of Marketing, Bizzabo
“Rich is probably the best design leader I have worked with in my career. His knowledge of design, research and the messy creative process in general will always stick with me”
Matt Wilson
Head of Product, Staysure
“Rich is a breath of fresh air in the perceived fluffy world of design. He grounds his thinking and approach in outcomes - “what’s the f*cking problem you’re trying to solve Matt?”. He gets you thinking about how to use design thinking to drive the right outcomes. He’s an inspirational leader, and an absolute hoot to work with.”
Matt Walton
Head of Experience Design, DLG
"Straight forward creative brilliance. Rich gets people and the power of ideas, leading with purpose and executing with care. Versatile, reliable and not afraid to roll his sleeves up".
Ash Roots
Ex CDO, BT / DLG / Three / Currys / Exeter Uni
"Richard is a talented leader. He has all the qualities of a creative thinker, designer and writer combined with a collaborative working style. He excels at sponsoring professional development and supporting others. His strong personal values are matched by his clear leadership behaviours. A natural orator and storyteller, Richard captivates audiences with wit and charm, making him a pleasure to work with".
Martin Girdlestone
Director of Digital & Experience, Staysure
"Rich easily makes the top 3 list of people who've influenced me in my career. He opened my eyes to a completely different way of thinking and solving problems. I can't emphasise enough how valuable that was."
Stu Bailey
Chief Product Officer, Paddle
"Richard is truly one of the most talented design leaders I’ve ever worked with. He has a natural ability to simplify complex problems, leading and nurturing large teams to solve them and at the same time deliver exceptional outcomes. On top of his design skills, Richard is a great speaker and communicator who knows how to engage any audience. He brings a fun, down to earth, and positive energy, making him a joy to work with. His creativity and leadership inspire everyone around him."
Rob Savage
Head of Product Management, YuLife
“Richard empowered our team to invigorate life into our still-new brand, creating space for continued exploration and evolution while also ensuring we implemented the full extent of elements we had available. He helped us push further at a time where we could have stagnated, fostering a culture of continued growth and improvement. He is a thoughtful, collaborative leader who has left a lasting legacy on our team.”
Lauren Mccullough
VP of Marketing, Bizzabo
“Rich is probably the best design leader I have worked with in my career. His knowledge of design, research and the messy creative process in general will always stick with me”
Matt Wilson
Head of Product, Staysure
“Rich is a breath of fresh air in the perceived fluffy world of design. He grounds his thinking and approach in outcomes - “what’s the problem you’re trying to solve Matt?”. He gets you thinking about how to use design thinking to drive the right outcomes. He’s an inspirational leader, and an absolute hoot to work with.”
Matt Walton
Head of Experience Design, DLG
"Straight forward creative brilliance. Rich gets people and the power of ideas, leading with purpose and executing with care. Versatile, reliable and not afraid to roll his sleeves up".
Ash Roots
Ex CDO, BT / DLG / Three / Currys / Exeter Uni
"Richard is a talented leader. He has all the qualities of a creative thinker, designer and writer combined with a collaborative working style. He excels at sponsoring professional development and supporting others. His strong personal values are matched by his clear leadership behaviours. A natural orator and storyteller, Richard captivates audiences with wit and charm, making him a pleasure to work with".
Martin Girdlestone
Director of Digital & Experience, Staysure
"Rich easily makes the top 3 list of people who've influenced me in my career. He opened my eyes to a completely different way of thinking and solving problems. I can't emphasise enough how valuable that was."
Stu Bailey
Chief Product Officer, Paddle
"Richard is truly one of the most talented design leaders I’ve ever worked with. He has a natural ability to simplify complex problems, leading and nurturing large teams to solve them and at the same time deliver exceptional outcomes. On top of his design skills, Richard is a great speaker and communicator who knows how to engage any audience. He brings a fun, down to earth, and positive energy, making him a joy to work with. His creativity and leadership inspire everyone around him."
Rob Savage
Head of Product Management, YuLife
“Richard empowered our team to invigorate life into our still-new brand, creating space for continued exploration and evolution while also ensuring we implemented the full extent of elements we had available. He helped us push further at a time where we could have stagnated, fostering a culture of continued growth and improvement. He is a thoughtful, collaborative leader who has left a lasting legacy on our team.”
Lauren Mccullough
VP of Marketing, Bizzabo
“Rich is probably the best design leader I have worked with in my career. His knowledge of design, research and the messy creative process in general will always stick with me”
Matt Wilson
Head of Product, Staysure
“Rich is a breath of fresh air in the perceived fluffy world of design. He grounds his thinking and approach in outcomes - “what’s the problem you’re trying to solve Matt?”. He gets you thinking about how to use design thinking to drive the right outcomes. He’s an inspirational leader, and an absolute hoot to work with.”
Matt Walton
Head of Experience Design, DLG
"Straight forward creative brilliance. Rich gets people and the power of ideas, leading with purpose and executing with care. Versatile, reliable and not afraid to roll his sleeves up".
Ash Roots
Ex CDO, BT / DLG / Three / Currys / Exeter Uni
"Richard is a talented leader. He has all the qualities of a creative thinker, designer and writer combined with a collaborative working style. He excels at sponsoring professional development and supporting others. His strong personal values are matched by his clear leadership behaviours. A natural orator and storyteller, Richard captivates audiences with wit and charm, making him a pleasure to work with".
Martin Girdlestone
Director of Digital & Experience, Staysure
"Rich easily makes the top 3 list of people who've influenced me in my career. He opened my eyes to a completely different way of thinking and solving problems. I can't emphasise enough how valuable that was."
Stu Bailey
Chief Product Officer, Paddle
"Richard is truly one of the most talented design leaders I’ve ever worked with. He has a natural ability to simplify complex problems, leading and nurturing large teams to solve them and at the same time deliver exceptional outcomes. On top of his design skills, Richard is a great speaker and communicator who knows how to engage any audience. He brings a fun, down to earth, and positive energy, making him a joy to work with. His creativity and leadership inspire everyone around him."
Rob Savage
Head of Product Management, YuLife
“Richard empowered our team to invigorate life into our still-new brand, creating space for continued exploration and evolution while also ensuring we implemented the full extent of elements we had available. He helped us push further at a time where we could have stagnated, fostering a culture of continued growth and improvement. He is a thoughtful, collaborative leader who has left a lasting legacy on our team.”
Lauren Mccullough
VP of Marketing, Bizzabo
“Rich is probably the best design leader I have worked with in my career. His knowledge of design, research and the messy creative process in general will always stick with me”
Matt Wilson
Head of Product, Staysure
“Rich is a breath of fresh air in the perceived fluffy world of design. He grounds his thinking and approach in outcomes - “what’s the problem you’re trying to solve Matt?”. He gets you thinking about how to use design thinking to drive the right outcomes. He’s an inspirational leader, and an absolute hoot to work with.”
Matt Walton
Head of Experience Design, DLG
"Straight forward creative brilliance. Rich gets people and the power of ideas, leading with purpose and executing with care. Versatile, reliable and not afraid to roll his sleeves up".
Ash Roots
Ex CDO, BT / DLG / Three / Currys / Exeter Uni
"Richard is a talented leader. He has all the qualities of a creative thinker, designer and writer combined with a collaborative working style. He excels at sponsoring professional development and supporting others. His strong personal values are matched by his clear leadership behaviours. A natural orator and storyteller, Richard captivates audiences with wit and charm, making him a pleasure to work with".
Martin Girdlestone
Director of Digital & Experience, Staysure
"Rich easily makes the top 3 list of people who've influenced me in my career. He opened my eyes to a completely different way of thinking and solving problems. I can't emphasise enough how valuable that was."
Stu Bailey
Chief Product Officer, Paddle
"Richard is truly one of the most talented design leaders I’ve ever worked with. He has a natural ability to simplify complex problems, leading and nurturing large teams to solve them and at the same time deliver exceptional outcomes. On top of his design skills, Richard is a great speaker and communicator who knows how to engage any audience. He brings a fun, down to earth, and positive energy, making him a joy to work with. His creativity and leadership inspire everyone around him."
Rob Savage
Head of Product Management, YuLife
“Richard empowered our team to invigorate life into our still-new brand, creating space for continued exploration and evolution while also ensuring we implemented the full extent of elements we had available. He helped us push further at a time where we could have stagnated, fostering a culture of continued growth and improvement. He is a thoughtful, collaborative leader who has left a lasting legacy on our team.”
Lauren Mccullough
VP of Marketing, Bizzabo
“Rich is probably the best design leader I have worked with in my career. His knowledge of design, research and the messy creative process in general will always stick with me”
Matt Wilson
Head of Product, Staysure
“Rich is a breath of fresh air in the perceived fluffy world of design. He grounds his thinking and approach in outcomes - “what’s the problem you’re trying to solve Matt?”. He gets you thinking about how to use design thinking to drive the right outcomes. He’s an inspirational leader, and an absolute hoot to work with.”
Matt Walton
Head of Experience Design, DLG
"Straight forward creative brilliance. Rich gets people and the power of ideas, leading with purpose and executing with care. Versatile, reliable and not afraid to roll his sleeves up".
Ash Roots
Ex CDO, BT / DLG / Three / Currys / Exeter Uni
"Richard is a talented leader. He has all the qualities of a creative thinker, designer and writer combined with a collaborative working style. He excels at sponsoring professional development and supporting others. His strong personal values are matched by his clear leadership behaviours. A natural orator and storyteller, Richard captivates audiences with wit and charm, making him a pleasure to work with".
Martin Girdlestone
Director of Digital & Experience, Staysure
"Rich easily makes the top 3 list of people who've influenced me in my career. He opened my eyes to a completely different way of thinking and solving problems. I can't emphasise enough how valuable that was."
Stu Bailey
Chief Product Officer, Paddle
"Richard is truly one of the most talented design leaders I’ve ever worked with. He has a natural ability to simplify complex problems, leading and nurturing large teams to solve them and at the same time deliver exceptional outcomes. On top of his design skills, Richard is a great speaker and communicator who knows how to engage any audience. He brings a fun, down to earth, and positive energy, making him a joy to work with. His creativity and leadership inspire everyone around him."
Rob Savage
Head of Product Management, YuLife
“Richard empowered our team to invigorate life into our still-new brand, creating space for continued exploration and evolution while also ensuring we implemented the full extent of elements we had available. He helped us push further at a time where we could have stagnated, fostering a culture of continued growth and improvement. He is a thoughtful, collaborative leader who has left a lasting legacy on our team.”
Lauren Mccullough
VP of Marketing, Bizzabo
“Rich is probably the best design leader I have worked with in my career. His knowledge of design, research and the messy creative process in general will always stick with me”
Matt Wilson
Head of Product, Staysure
“Rich is a breath of fresh air in the perceived fluffy world of design. He grounds his thinking and approach in outcomes - “what’s the f*cking problem you’re trying to solve Matt?”. He gets you thinking about how to use design thinking to drive the right outcomes. He’s an inspirational leader, and an absolute hoot to work with.”
Matt Walton
Head of Experience Design, DLG
"Straight forward creative brilliance. Rich gets people and the power of ideas, leading with purpose and executing with care. Versatile, reliable and not afraid to roll his sleeves up".
Ash Roots
Ex CDO, BT / DLG / Three / Currys / Exeter Uni
"Richard is a talented leader. He has all the qualities of a creative thinker, designer and writer combined with a collaborative working style. He excels at sponsoring professional development and supporting others. His strong personal values are matched by his clear leadership behaviours. A natural orator and storyteller, Richard captivates audiences with wit and charm, making him a pleasure to work with".
Martin Girdlestone
Director of Digital & Experience, Staysure
"Rich easily makes the top 3 list of people who've influenced me in my career. He opened my eyes to a completely different way of thinking and solving problems. I can't emphasise enough how valuable that was."
Stu Bailey
Chief Product Officer, Paddle
"Richard is truly one of the most talented design leaders I’ve ever worked with. He has a natural ability to simplify complex problems, leading and nurturing large teams to solve them and at the same time deliver exceptional outcomes. On top of his design skills, Richard is a great speaker and communicator who knows how to engage any audience. He brings a fun, down to earth, and positive energy, making him a joy to work with. His creativity and leadership inspire everyone around him."
Rob Savage
Head of Product Management, YuLife
“Richard empowered our team to invigorate life into our still-new brand, creating space for continued exploration and evolution while also ensuring we implemented the full extent of elements we had available. He helped us push further at a time where we could have stagnated, fostering a culture of continued growth and improvement. He is a thoughtful, collaborative leader who has left a lasting legacy on our team.”
Lauren Mccullough
VP of Marketing, Bizzabo
“Rich is probably the best design leader I have worked with in my career. His knowledge of design, research and the messy creative process in general will always stick with me”
Matt Wilson
Head of Product, Staysure
“Rich is a breath of fresh air in the perceived fluffy world of design. He grounds his thinking and approach in outcomes - “what’s the f*cking problem you’re trying to solve Matt?”. He gets you thinking about how to use design thinking to drive the right outcomes. He’s an inspirational leader, and an absolute hoot to work with.”
Matt Walton
Head of Experience Design, DLG
"Straight forward creative brilliance. Rich gets people and the power of ideas, leading with purpose and executing with care. Versatile, reliable and not afraid to roll his sleeves up".
Ash Roots
Ex CDO, BT / DLG / Three / Currys / Exeter Uni
"Richard is a talented leader. He has all the qualities of a creative thinker, designer and writer combined with a collaborative working style. He excels at sponsoring professional development and supporting others. His strong personal values are matched by his clear leadership behaviours. A natural orator and storyteller, Richard captivates audiences with wit and charm, making him a pleasure to work with".
Martin Girdlestone
Director of Digital & Experience, Staysure
"Rich easily makes the top 3 list of people who've influenced me in my career. He opened my eyes to a completely different way of thinking and solving problems. I can't emphasise enough how valuable that was."
Stu Bailey
Chief Product Officer, Paddle
"Richard is truly one of the most talented design leaders I’ve ever worked with. He has a natural ability to simplify complex problems, leading and nurturing large teams to solve them and at the same time deliver exceptional outcomes. On top of his design skills, Richard is a great speaker and communicator who knows how to engage any audience. He brings a fun, down to earth, and positive energy, making him a joy to work with. His creativity and leadership inspire everyone around him."
Rob Savage
Head of Product Management, YuLife
“Richard empowered our team to invigorate life into our still-new brand, creating space for continued exploration and evolution while also ensuring we implemented the full extent of elements we had available. He helped us push further at a time where we could have stagnated, fostering a culture of continued growth and improvement. He is a thoughtful, collaborative leader who has left a lasting legacy on our team.”
Lauren Mccullough
VP of Marketing, Bizzabo
“Rich is probably the best design leader I have worked with in my career. His knowledge of design, research and the messy creative process in general will always stick with me”
Matt Wilson
Head of Product, Staysure
“Rich is a breath of fresh air in the perceived fluffy world of design. He grounds his thinking and approach in outcomes - “what’s the f*cking problem you’re trying to solve Matt?”. He gets you thinking about how to use design thinking to drive the right outcomes. He’s an inspirational leader, and an absolute hoot to work with.”
Matt Walton
Head of Experience Design, DLG
"Straight forward creative brilliance. Rich gets people and the power of ideas, leading with purpose and executing with care. Versatile, reliable and not afraid to roll his sleeves up".
Ash Roots
Ex CDO, BT / DLG / Three / Currys / Exeter Uni
"Richard is a talented leader. He has all the qualities of a creative thinker, designer and writer combined with a collaborative working style. He excels at sponsoring professional development and supporting others. His strong personal values are matched by his clear leadership behaviours. A natural orator and storyteller, Richard captivates audiences with wit and charm, making him a pleasure to work with".
Martin Girdlestone
Director of Digital & Experience, Staysure
"Rich easily makes the top 3 list of people who've influenced me in my career. He opened my eyes to a completely different way of thinking and solving problems. I can't emphasise enough how valuable that was."
Stu Bailey
Chief Product Officer, Paddle
"Richard is truly one of the most talented design leaders I’ve ever worked with. He has a natural ability to simplify complex problems, leading and nurturing large teams to solve them and at the same time deliver exceptional outcomes. On top of his design skills, Richard is a great speaker and communicator who knows how to engage any audience. He brings a fun, down to earth, and positive energy, making him a joy to work with. His creativity and leadership inspire everyone around him."
Rob Savage
Head of Product Management, YuLife
“Richard empowered our team to invigorate life into our still-new brand, creating space for continued exploration and evolution while also ensuring we implemented the full extent of elements we had available. He helped us push further at a time where we could have stagnated, fostering a culture of continued growth and improvement. He is a thoughtful, collaborative leader who has left a lasting legacy on our team.”
Lauren Mccullough
VP of Marketing, Bizzabo
“Rich is probably the best design leader I have worked with in my career. His knowledge of design, research and the messy creative process in general will always stick with me”
Matt Wilson
Head of Product, Staysure
“Rich is a breath of fresh air in the perceived fluffy world of design. He grounds his thinking and approach in outcomes - “what’s the f*cking problem you’re trying to solve Matt?”. He gets you thinking about how to use design thinking to drive the right outcomes. He’s an inspirational leader, and an absolute hoot to work with.”
Matt Walton
Head of Experience Design, DLG
numbers
Brands.
Continents.
Talented people hired
(To be honest, I've lost count).
Get in touch